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Privacy policy





The website www.yachtness.com (hereinafter referred to as e-shop or website) is an electronic retail shop selling products and providing services through the internet, created and operated by the company under the name YACHTNESS, with registered offices in Athens, at 3rd Septemvriou Str., lawfully represented, with V.A.T. registration number 800766148. YACHTNESS P.C corporate email address is sales@yachtness.com and its phone support is accessible by calling at +306984177297 +306942277076.

The following terms and conditions shall apply to the use of the e-shop marketed as YACHTNESS, which is hosted at www.yachtness.com.  Any user logging in and performing transactions or using the services of the e-shop (hereinafter referred to for reasons of brevity as a “guest” and/or “user” or “customer”, depending on whether they are solely visiting the shop or placing orders for products and services) shall be considered as having consented to and accepted unconditionally the following terms, without any exceptions.  If a user does not agree with these terms, then it is his/her responsibility to refrain from visiting and using the site, as well as from making any transaction or using the services offered by the e-shop.



General Terms


The Company reserves the right to amend or revise at its discretion the terms and conditions of use and for making transactions with the e-shop, whenever considered necessary, while undertaking the obligation to inform consumers about any change through the webpages of the e-shop.  Any agreements issued through the e-shop shall be drafted in Greece.



Information and Products available


The Company commits to the accuracy, the validity, and the completeness of the information posted in the e-shop, about the details of the Company and the transactions performed through the e-shop.  The Company, while acting in good faith, shall not be held liable and shall not be bound by entries of electronic data performed by way of mistake, based on common sense, and is entitled to immediately correct the above upon becoming aware of said mistakes.





Your use and browsing of the Website is entirely at your own risk. If you are dissatisfied with any of the products, services, materials or information contained or identified on the Website, your sole and exclusive remedy with respect to us, our officers, directors, employees, authorized representatives, subsidiaries, chapters, affiliates and assigns is to immediately discontinue accessing and using the Website.



Limited liability


The Company, regarding its transactions arising from the e-shop, shall not be held liable for any loss or damage caused from the cancellation of orders, or resulting from any failure or delay in processing the orders for any reason whatsoever.  The Company does not guarantee the availability of the products listed in the e-shop. The Company informs customers on the availability of the products based on the data kept; in the event of change, the Company undertakes to inform customers without delay about the non-availability thereof. Following the above, the Company shall not undertake any further responsibility.  The e-shop provides the content (e.g. information, names, photos, illustrations), the products, and the services available through the site “as is”.  In no case whatsoever will the Company be held liable under the Civil or the Penal code for any loss (incidental, special, or consequential, which refers to, without limitation, alternatively and / or cumulatively, to loss of profit, data, loss of earnings, pecuniary compensation, etc.) that may be incurred by a visitor of the e-shop or any third party from a cause related to the operation or failure to operate and/or the use of the internet site and/or the failure to provide services and/or products and/or information made available by it and/or by any unauthorized third party interventions to products and/or services and/or information made available through it.

All transactions made through the Website governed by the International and European law that regulates issues relating to electronic commerce, as well as the Law on Consumer Protection (N. 2251/1994), which regulates matters concerning remote sales, according to which the consumer is entitled to withdraw without giving any reason by the remote purchase of a product within a period of fourteen (14) calendar days from the date of delivery of physical possession of the product in the same or an authorized representative. The consumer’s withdrawal is unjustified, without the consumer having to rely on grounds to justify the withdrawal and without financial cost to the consumer, excluding the expense of product return costs.





The entire content of the e-shop, including its tradenames, trademarks, imagery, graphic art, photos, drawings, texts, etc. constitute intellectual property of the Company and is protected under the relevant clauses of the Greek and E.U. law, as well as of the international conventions, or comprises third-party intellectual property, for which the Company has obtained the license to use it solely for its own purposes and for the operation of the e-shop.  It is forbidden to copy, transfer, or create any derivative works based on that content or mislead the public regarding the actual provider of the e-shop.  The reproduction, reissuance, loading, announcement, dissemination or transmission or any further use of the content in any way or by any means for commercial or other purposes is allowed only following a prior written consent by the Company or by the appropriate owner of the intellectual rights.  The names, images, logos, and distinctive features presented and describing the e-shop under YACHTNESS trademark or the products and services of the Company or of third parties, constitute property of the Company or of their respective owners and are protected by the relevant laws on trademarks.  The use thereof by the e-shop cannot be interpreted as a license or right to use them by third parties.



User responsibility


The user / customer agrees and undertakes to use the services, the information, and the data of the e-shop as provided for by the law and according to the rules of good faith and business ethics.  The user / customer is obliged to refrain from using the e-shop under the name YACHTNESS for any of the following purposes: 1. sending, publishing, sending by email or disseminating by other means of any content that is illegal for any reason, that causes an unlawful attack and damage to the company or to any third party, or that violates the confidentiality or privacy of any person; 2. sending, publishing, sending by email or disseminating by other means of any content that is against the accepted principles of morality, social values, the protection of minors, etc.; 3. sending, publishing, sending by email or disseminating by other means of any content that the users are not allowed to transmit under the law or the applicable agreements (such as inside information, proprietary and confidential information acquired or disclosed as part of labour relations or protected by confidentiality agreements); 4. sending, publishing, sending by email or disseminating by other means of any content that violates any patent, trademark, trade secret, intellectual rights or other third party property rights of any kind; 5. sending, publishing, sending by email or disseminating by other means of any content that contains computer viruses or other codes, files, or programmes developed with the purpose of interrupting, damaging, destroying or altering the operation of any computer software or hardware; 6. performing any voluntary or involuntary violation of the applicable law or clauses; 7. harassing others in any way; 8. gathering or saving personal data regarding users.



Limited permission


YACHTNESS under the terms and conditions set herein, and under all applicable laws and regulations grants you with a non-exclusive, non-transferable, personal, and limited right to access, use, and display this website and its content.  This license does not constitute a transfer of ownership over the website and its details, and is subject to the following limitations:  (1) it must be included in every copy of the website and its details, in every annotation concerning intellectual rights and other property rights, and (2) you are not allowed to modify the website and its content in any way, or reproduce and present them in public, or distribute or use the website and its content in any way for any public or commercial purpose, unless it is expressly allowed by the present.



Links in www.store.yachtness.com


The various links included in the e-shop lead to shop pages or sometimes lead the user from the e-shop to external pages owned by third parties, businesses, etc.  These websites are not under the control of the Company and the Company shall not be held liable for the contents of any such website or of any link included in a related website, or for any changes or updates in said websites.  The Company shall not be held liable for any internet broadcasts or any transmissions received from any linked website. The Company includes these links in its e-shop solely to facilitate the use of the e-shop; the use of these links is not compulsory for the visitor / customer and the fact that they are included in the e-shop does not imply that the company approves or accepts the content thereof.



What personal data we collect and why we collect it


We collect and process personally identifiable information in order to complete orders made by you, deal with enquiries made by you and to administer the Website. We are the Controller in regard to the processing of personal information gathered from and about you.  When you contact us, order from us or use the Website, we may ask you to give us certain personally identifiable information. This information may include your name, billing address, e-mail address, phone and mobile and shipping address if different from billing address. We may also collect anonymous, non-personally identifiable information, such as your Internet Protocol (IP) address, browser type, and operating system through the use of “cookies.” We may use cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer’s hard drive. Cookies may be used to compile anonymous statistics related to the use of our services or to your pattern of browsing on our website. When used in this manner you are not individually identified. Data collected in this manner is used only in aggregate form. The data is not combined with, or matched to, any of your personally identifiable information. You can usually change your browser’s settings so that it will not accept cookies, although this may make it difficult for you to use some areas of the website. For statistical purposes, we may also collect information to analyze traffic to our site. This information is not personally identifiable. We use your personally identifiable information for the following purposes:

  • To process and fulfill your order
  • To bill you for our products and services and collect outstanding debts
  • To administer your account with the Website
  • Your contact information may be used by us to communicate with you regarding your order status or to provide you with related customer service, to send you information relating to your order or inquiry
  • For product development or enhancement, for content improvement, and to customize content and layout of our site.

When you sign up for online services like contact form, we use your e-mail address to send the information you requested. Contact information may be used to send you information about us and to send you occasional promotional material via e-mail and/or mailings, such as information about special offers which we think you might find valuable or information about functionality changes to the website, or information about upcoming events or contests sponsored by us. Electronic marketing communications will only be sent to our existing customers. If you are not an existing customer with us, we will only contact you or send information if you have given your explicit consent hereto. The only targeted promotional materials that you will receive from us will be sent to email or postal addresses that you voluntarily provide to us.



Protecting Your Personal Data


We endeavour to take all reasonable steps to protect your privacy. We follow generally accepted security procedures and use reasonable efforts to prevent loss, theft and unauthorized access to information which you have given us, such as firewalls, access control procedures and cryptography. This is to prevent loss, theft, unauthorized access or unlawful processing of your personal information. We also limit access to your personal information to selected employees or representatives.



Third-Party Use of Cookies and Other Tracking Technologies


Some content or applications, including advertisements, on our Online Platforms are served by third-parties, including Google and Facebook, which uses cookies and similar technologies to collect and analyze information about your use of our Online Platforms and in-store technologies. These service providers may also collect information regarding your use of other websites, apps, and online resources. You can learn about Google’s practices at http://www.google.com/policies/privacy/partners/, and opt out by using the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

We also may provide certain in-store technologies to help personalize and improve your shopping experience. These technologies may require the collection of certain information about your mobile device, such as your MAC address or other device identification information and may also permit you to submit personal details for increased levels of personalization, such as your interests and shopping preferences.

You can also opt out from the use of cookies by third-parties by using the Network Advertisng Initiative, available at http://optout.networkadvertising.org/?c=1#!/



Who we share your data with


We do not sell, share, trade or rent any of your personal information, unless you have given your explicit consent hereto or as described in this Privacy Policy.

Unless we have your express consent via e-mail or opt-in, we will not disclose your personally identifiable information to third parties. We may also disclose or transfer your data to data processors or to business partners who are acting on our behalf, subject to a Data Processor Agreement. These entities are prohibited from using your personal information for any purpose other than to provide services to you on our behalf and they are required to protect personal information collected by them on behalf of us or disclosed to them by us and to comply with the general privacy principles described in this Privacy Policy.

None of these entities may process information about you provided by us on their own behalf and for their own purposes, without your express consent. Except as described in this Privacy Policy, we will not transfer, sell, rent or trade your personally identifiable information to others without your express consent. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties but these statistics will include no personally identifying information. We reserve the right to disclose your personally identifiable information to third parties to the extent we reasonably believe that disclosure is required by law, to enforce our website policies, to protect yours or others’ rights, property or safety; such information may also be disclosed and/or transferred in the event that we merges or acquires (or is acquired) by another entity.



What rights you have over your data


Upon request by e-mail to the e-address set out above, we will provide you with a summary of any personally identifiable information collected and retained by us regarding you. You may modify, correct, or update your personal information or request to have your personal information removed from our database. We will only send copies of personal information to the e-mail address on file for the visitor name associated with it.



How long we retain your data


We retain your personal information for as long as necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws, and your consent to such purposes(s) remains valid after termination of our relationship with you.

The above-mentioned Privacy and cookies policy of the Website, including any future alteration, are governed and complimented by the Greek, the E.U. and the International laws and their relative international treaties. Should any of the above clauses become opposite to the law, it immediately becomes void and is cancelled by the present without affecting under any circumstances the rest of the clauses. The present represents a complete agreement between us and the reader/user of the pages and services of this site and bind the two parties only and no one else. Any alteration of the terms will not be considered and will not become part of this agreement unless it has been agreed upon in writing or has become part of the present Terms & Conditions.